In this Privacy Policy, 'us', 'we' or 'our' means Sideline Technology Pty Ltd (ABN 21 662 534 527). We are committed to respecting your privacy. Our Privacy Policy sets out how we collect, use, store and disclose your personal information.
By providing personal information to us, you consent to our collection, use and disclosure of your personal information in accordance with this Privacy Policy and any other arrangements that apply between us. We may change our Privacy Policy from time to time by publishing changes to it on our website. We encourage you to check our website periodically to ensure that you are aware of our current Privacy Policy.
Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name and contact details.
We may collect the following types of personal information:
We may collect these types of personal information either directly from you, your organisation or automatically. We may collect this information when:
We may collect, hold, use and disclose your personal information for our legitimate interests comprised of the following purposes:
We may disclose personal information, but only to the extent necessary for the purposes described in this Privacy Policy, to:
When you register your information on our website, that information is collected in the USA (where our website is hosted) and then transferred to Australia.
When usage data is collected by our products, that data is collected in the country where the relevant server is located (as selected by the customer), and then transferred to Australia.
Transfers to Australia are made on the basis of standard contractual clauses or their equivalent, as approved by the relevant supervisory authority. You can contact us at privacy@trysideline.co for further details.
Otherwise, personal information is generally collected in Australia and not transferred out of Australia.
Personal information will be retained until we no longer have a legitimate business need for it. You (or your organisation to the extent applicable) may request deletion of your personal information at any time, and we will accommodate your request except to the extent we need to retain that personal information for legal, security or audit purposes. Where this is the case, we will tell you (or your organisation) why, and retain the personal information to the extent permitted by law.
We generally hold your personal information in electronic form. While we cannot absolutely guarantee the security of your personal information, we take all reasonable steps in accordance with good industry practice to protect your personal information from misuse, interference and loss, as well as unauthorised access, modification or disclosure. This includes taking reasonable steps to ensure our cloud storage providers are reputable and secure.
Our website may contain links to websites operated by third parties. Those links are provided for convenience and may not remain current or be maintained. Unless expressly stated otherwise, we are not responsible for the privacy practices of, or any content on, those linked websites, and have no control over or rights in those linked websites. The privacy policies that apply to those other websites may differ substantially from our Privacy Policy, so we encourage individuals to read them before using those websites.
You (or your organisation to the extent applicable) can access the personal information we hold about you by contacting us at privacy@trysideline.co. Sometimes, we may not be able to provide you (or your organisation) with access to all of your personal information and, where this is the case, we will tell you (or your organisation) why. We may also need to verify your identity when you request your personal information or the personal information of your personnel.
If you think that any personal information we hold about you is inaccurate, please contact us and we will take reasonable steps to ensure that it is corrected.
You may also have the right under relevant laws to restrict the processing of your personal information or object to its processing.
If you think we have breached privacy legislation, or you wish to make a complaint about the way we have handled your or your personnels' personal information, you can contact us by emailing privacy@trysideline.co. We will acknowledge your correspondence within 5 business days and respond to it in accordance with applicable legal timelines, typically within 30 days. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take. You may also be able to make a complaint to a data protection authority.